Policies & Billing

BILLING YOUR CHARGES TO YOUR INSURANCE:

We will bill your visit to your insurance plan if you provide an updated insurance card at each visit. Please note that the insurance coverage is between you and your insurance carrier; we are happy to file the claim for you, but the balance is your responsibility to pay if your plan does not pay after 30 days. Amounts not covered by your carrier are due immediately after you receive your first statement from us. Please contact your plan prior to calling our office after you receive a bill. We will bill your secondary insurance also. Please always update your demographic information with us. If you do not have an insurance card, payment is due at the time of service.

MISSED APPOINTMENT:

We charge for missed appointments, as that appointment time could have been given to another patient who needed to be seen. This is not covered by your insurance. Please give 48 hours notice of cancellations.

THIRD PARTY BILLING:

We do not do third party billing; the patient (or parent in the case of a minor child) is responsible for the fees/copays, etc.

MEDICARE:

We do accept Medicare assignment, and will bill your secondary insurance also as a courtesy. You will be asked to sign an “Advanced Beneficiary Notice” for services that Medicare may not cover which would be your responsibility to pay.

DEDUCTIBLES AND COPAY AMOUNTS:

You are required to pay for your visit at the time of service if you have not yet met your annual deductible. We will provide you with a receipt. CoPays are always due at the time of service; this is not only our requirement, but one with your insurance plan as well. The exception to this would be if your plan does not require a copay for preventative (annual pap testing).

KNOWING YOUR OWN PLAN:

Patients should know the requirements of their individual current plans. Our highly trained billing staff will assist to help you understand these benefits. We do pre-certify your OB care and surgeries as a courtesy. You should always know what your plan intends to pay for services, and what you will be responsible for. Your plan may change annually based on your employer’s contract with that plan. It is also helpful if you bring a current, required drug formulary from your plan to your visit.

LABORATORY SERVICES:

We submit your specimens to either LabCorp of America or Aultman lab depending on your plan. Those are the only two labs we authorize for our patients; we do not use any other labs, and if your managed care plan requires specimens to go to other labs, such as LABONE, you will be responsible for the coinsurance portion of the lab bill.

FORMS OF PAYMENT:

We accept cash/ check/ money order/ and credit cards (Visa and Master Card).

INSUFFICIENT FUNDS CHECK:

We charge a processing fee for NSF checks presented to us.

Feel free to discuss our billing policies with our billing staff at any time. Thank you.

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Atrium OBGYN, Inc.
4151 Holiday St. NW
Canton, OH 44718
Ph: 330.492.8001

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